Refund policy
Return / Refund policy
Current Power Machinery Inc. Return Policy
At Current Power Machinery Inc., we want you to be completely satisfied with your purchase. We will issue a refund for items returned in new, unused and undamaged condition, including all original manufacturer packaging, within 14 days of the original invoice date.
Non-Returnable Items
Refunds or exchanges will not be provided for the following items:
- Personal apparel items
- Electrical / electronic parts
- Engines, short blocks, decks, manuals
- Any gasoline powered equipment that has been gassed or oiled
- Any battery powered equipment that has been used
Restocking Fees and Special Orders
- In-stock parts are subject to a 20% restocking fee.
- No returns will be accepted for non-stock or special-order items.
Return Options
You must return items at our location accompanied by a copy of the original receipt.
Refunds
All refunds will be issued on the credit card used for the purchase or by cash. Unfortunately the merchant processing company will not allow refunds on debit cards. Your financial institution may take an additional 2–10 business days to credit your account when a refund is processed on a credit card.
For any return inquiries or questions regarding our return policy, please contact us at currentpowermachineryinc@gmail.com or call 905-822-4211.
If you have purchased equipment online and pick it up in-store, you may exchange it for another product if it does not meet your expectations. In such cases, the exchange will be processed as a full return and new purchase.
Warranty
If a product is found to be defective or fails prematurely, Current Power Machinery Inc. will repair the item under the manufacturers’ warranty.
Please note: Warranty coverage does not include normal wear and tear, improper use, applications for which the equipment was not designed, accidental damage or failure to properly maintain the equipment as specified in the owners manual provided at time of purchase or available on the manufacturers’ website..